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Cancellations

Cancellations

You may cancel your service plan by writing to us at the above address. Cancelling a rolling service plan requires 30 days’ notice, which can be given at any time after the initial 14-day cooling off period from the start date or the annual anniversary of your service plan, provided that a claim or service has not been completed. The maximum cancellation charge is $120 and is applied for every 12 months of cover, beginning on the start date of your service plan.

The cancellation process is outlined in your terms and conditions booklet.